Shipping Policy for Suncare
At Suncare, we are committed to delivering your products quickly and safely. Please read the following shipping policy to understand how we process and deliver your orders.
1. Order Processing
Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details. A shipping confirmation email will be sent once your order has been dispatched.
2. Shipping Rates & Delivery Times
Shipping Fees: Shipping costs are calculated at checkout based on your delivery address and the size/weight of the items ordered.
Free Shipping: We offer free standard shipping on orders over [insert amount] to locations within india.
Delivery Times:
Standard Shipping: Typically 3-7 business days.
Expedited Shipping: 1-3 business days (available at checkout).
International Shipping: Delivery times may vary depending on your location. International orders typically arrive within 7-21 business days.
3. Shipping Method
We use trusted shipping carriers, including trustCorp, speedpost,trackfast, to ensure that your order reaches you safely and on time. Once your order ships, you will receive a tracking number to monitor its progress.
4. Shipping Restrictions
International Orders: We currently offer shipping to india. If you are outside our service area, please contact us for potential solutions.
P.O. Boxes: We are able to ship to P.O. Boxes using standard shipping services, but expedited options may not be available for P.O. Box addresses.
5. Address Accuracy
Please ensure that the shipping address provided is correct. We are not responsible for delayed or lost packages due to incorrect or incomplete address information.
6. Shipping Delays
While we strive to ensure timely delivery, there may be occasional delays due to circumstances beyond our control, such as weather conditions, carrier issues, or public holidays. We will notify you promptly if we expect a delay with your order.
7. Missing or Damaged Packages
Damaged Items: If your order arrives damaged, please contact our customer service team immediately at 8306420304 with photos of the damaged items, and we will assist you in processing a replacement or refund.
Lost or Missing Packages: If your tracking information shows that your package was delivered but you haven’t received it, please contact us within 10days so we can investigate.
8. Returns & Exchanges
For more information about returns and exchanges, please refer to our [Returns & Exchanges Policy].
9. Customer Support
If you have any questions or need assistance with your order, please contact us at 8306420304. Our customer service team is here to help!
Thank you for shopping with Suncare!
